How can we best support you?

Class and membership forums are hosted on Mighty Networks. You can log into your account here: https://healersrising.mn.co/sign_in

If you haven’t set up your Mighty Networks account yet, you’ll need to click the special invite link, which you can find in your welcome email or in your course library, which you can access here: www.caitlindianna.com/login 

If you’re still having trouble accessing the forum(s), please fill out the contact form below and we can help you out.

If you have your receipt in your email, there is a link at the bottom that you can click that will take you to your client profile to update your payment method and card details on the account. 

You can also use this link: https://caitlindianna.thrivecart.com/updateinfo/ if you do not have your receipt.

If you do not see your subscriptions or course you wish to change the payment method for, send us an email and we’ll be happy to help.

You will find the button to log in to your course library at the footer of every page on our website.

You can also log in here: www.caitlindianna.com/login

Consider bookmarking the page or downloading the Kajabi app on your mobile device to make it super easy to get back to your library!

Don’t know your password? Check your email inbox and spam or junk folders for the confirmation email with your login details when you signed up. If you can’t find it, you can hit the “forgot password” button on the login page to get a password reset emailed to you.

You may need to simply log out, refresh your browser, and try logging back in again. Sometimes mobile apps need an update too, so be sure to check your app store for this!

You may need to hit “mark as complete” on the lessons you’ve finished to unlock new components of your library.

If none of these options worked, please fill out the contact form below and we can help you out.

If you would like to cancel your Starseed Intuition School membership subscription, you can find the subscription cancelation details, as well as the cancelation request form, in your Starseed Intuition School library. Paid subscription fees are non-refundable. Please submit your request at least 72 hours before your next billing date to allow our team sufficient time to cancel your subscription before the next billing cycle begins.

Please note that if you chose a payment plan for D-Codes, these plans are not subscriptions or memberships that can be canceled, but rather financing options for the full cost of the program and are required to be completed in full, regardless of your participation in the program. You can refer to the Installment Plan Agreement you signed at the start of your course.

You can read about our subscription and course fee policies in detail on our Terms & Conditions page, which is linked in the footer of every page of our website. If you still have questions about your course fees and/or subscription plan, please fill out the form below and we can help you out.

We understand that maintaining a monthly subscription or registering for a course can feel challenging for some people. It’s one of the reasons we keep our membership fee for Starseed Intuition School so affordable, and that lifetime access to the library and forum are included in the cost of the D-Codes course!

Because each is already a fantastic deal for the amount of content and access you get, we do not offer discounts on an ongoing basis.

Here are some ways to stay up to date with Caitlin and Healers Rising for free:

• Read our blog
• Listen to The Healers Rising Podcast on our website or on your favorite podcast player app
• Watch Caitlin on her YouTube channel
• Follow Caitlin on Facebook
• Follow Caitlin on Instagram
• Get on our email list to get direct links to Caitlin’s latest content delivered right to your inbox!
• Grab any of the free digital downloads on our website
• Keep an eye on our social media channels and emails about upcoming live pop-up events and masterclasses! We do these a couple times each year and they’re often free to attend!

For all of our courses, we offer the ability to sign up using a credit card through Stripe. We are starting to offer Apple Pay and Google Pay wherever possible as well.

If you don’t have a credit card or would prefer to pay directly from your bank account, PayPal offers that ability and we have it available on many of our course signup pages as well. All you have to do is connect your bank account to your PayPal account and then choose that as your preferred payment method when you sign up.

Here is a help article from PayPal on how to set up your bank account with PayPal

Caitlin takes a limited number of one-on-one clients each season who have more complex cases. 

You can find more information about how you can work with Caitlin on the Work With Caitlin page.

You can sign up for any of the free downloads or quizzes shown on the homepage!

Or click here to subscribe.